Hospitality
Hotel
Booking
AI Assistant
JitsuJoin project screenshot showing analytics and dashboard UI

Gewürz Mühle

Gewürz Mühle

A redesign that combines custom booking extensions and an AI assistant for guest enquiries. For this hotel and restaurant, I refreshed the brand’s online presence with a modern design and integrated the Dears24 booking extension. I customised the extension’s CSS to match the brand and developed an AI assistant that answers visitor questions based on site content. This combination of design and technology helps guests book rooms and find information easily.

Hospitality
Optional
2024
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02 // The Challenge

The Challenge

Boutique hotel experience with integrated booking & AI assistant

  • Booking integration: Booking widget integrated directly and styled to match the hotel's brand.
  • Brand styling: Preserved the hotel's authentic character while modernising the digital experience.
  • AI assistant: Conversational AI assistant helps guests answer questions and navigate the site.
  • Guest journey: Optimised path from room discovery through to a completed booking.

Booking Integration

Third-party booking widgets broke the visual consistency of the hotel's premium brand.

Authentic Brand Feel

Digital presence didn't reflect the warmth and character of the physical hotel.

No Guest Support Tool

Guests had no way to get quick answers without calling — increasing support load.

Fragmented Guest Journey

Moving from room browsing to booking was disjointed and caused unnecessary drop-off.

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04 // The Process

Execution & Strategy

The project combined visual redesign with functional integration and UI alignment of third-party tools.

01

Project discovery

Aligned on core business goals and target audience needs.

  • Brand & user research
  • Figma design
  • Webflow development
  • Third-party booking integration & custom CSS
  • AI chat assistant setup
  • Quality assurance
Days 1-2
02

Information architecture

Designed a scalable structure for future growth.

  • Creating user flow diagrams and wireframes
  • Developing the visual identity and UI design system
  • Prototyping key interactions and animations
  • Client feedback loops and final design approval
Day 3
03

No Guest Support Tool

Guests had no way to get quick answers without calling — increasing support load.

  • Setting up scalable Webflow project architecture
  • Building responsive, accessible HTML/CSS structures
  • Integrating custom JavaScript and CMS collections
  • Implementing SEO best practices natively
Day 4
04

Webflow implementation

Developed a custom, CMS-driven website.

  • Cross-browser and multi-device responsive testing
  • Performance optimization and speed auditing
  • CMS content population and dummy data checks
  • Accessibility compliance verification
Days 5-8
05

Quality assurance

Building a performant, responsive website with clean code.

  • Domain configuration and SSL setup
  • Final client walkthrough and CMS training
  • Go-live deployment and post-launch monitoring
  • Handover of assets and documentation
Days 9-10
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05 // The Impact

Results & Outcomes

  • The redesigned site offers a cohesive user experience that encourages direct bookings. The AI assistant promises to reduce staff workload by answering frequent questions.

Strategic Iterations & Business Impact

Invisible Integrations

Booking widgets now look natively built for the site.

Clear Navigation

Restaurant and room details are accessible instantly.

Unique Charm Export

The digital aura now perfectly matches the physical hotel.

AI Assistant Success

A custom AI chatbot helps guests without intrusion.

The result after

Measurable movement across the metrics that mattered.

Styled Third-Party Booking

Webflow CMS drives restaurant menu and room listing — staff update pages without touching code.

Full Menu & Room CMS

Webflow CMS drives restaurant menu and room listing — staff update pages without touching code.

Lifestyle Photography Direction

Shot list and styling guided to match the warmth and character of the physical property.

Custom AI Chat Assistant

Trained OpenAI-powered widget answers FAQ in German and English 24/7 — interactions up 50%.

Book

Booking Integration

Hotel booking widget integrated directly into the site experience.

Style

Custom Widget CSS

Third-party booking elements visually matched to the brand design.

AI

AI Assistant Prototype

AI assistant prototype helps answer common guest questions on-site.

Flow

Guest Journey

Visitors can explore rooms and booking details through a clearer journey.

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06 // Technology

Tech Stack

The stack stayed practical: the right tools to make the site editable, measurable and scalable without unnecessary complexity.

W

Webflow

Platform

F

Figma

Design

JS

JavaScript

Development

BW

Booking Widget

Features

CS

Custom Css

Development

AI

Ai Assistant

AI

Performance

Optimized images, restrained scripts and semantic structure keep the experience fast and resilient.

SEO & Accessibility

Semantic HTML, readable contrast, alt text and clean page structure make the site easier to index and easier to use.

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07 // Next Steps

Ready to Transform Your Website?

Let’s talk through your current bottlenecks and the fastest path to a sharper Webflow experience. Available now, remote-friendly, and focused on outcome-driven builds.

Available now · from $25/hr · Remote-friendly
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